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General FAQ

Frequently Asked Questions

  • 1. What is a merchant account?

    A merchant account is a type of business account used to facilitate card payment acceptance. It works with payment processors and other payment infrastructure to authorize and settle eligible transactions.

  • 2. What is a payment gateway?

    A payment gateway is the technology that securely transmits payment information between a customer's payment method, the merchant's checkout environment, and the payment-processing network.

  • 3. Do I need a merchant account to accept online payments?

    Depending on the payment solution you choose, your business may need a merchant account or another type of payment-processing arrangement. Our team can help you understand the options available for your business.

  • 4. Can you help me integrate payments into my website?

    We can help you understand the payment integration process and the requirements associated with connecting supported payment solutions to your website or e-commerce platform.

  • 5. What information do I need to get started?

    Requirements vary based on the business, industry, ownership structure, processing history, and payment solution. Our team can explain the documentation required during the onboarding process